We Are Here To Assist
In an effort to continue providing customer service to our agents and owner operator family, Medallion has revamped the After-Hours Support. The goal is to aid our agents and owner operators with certain requests that occur after the normal business hours.
Tasks:
- Issue after hour Comdata requests From Management or Agents for lumpers and/or tolls
- Process and Update Broker Carrier packages
- Update Qualification Files
- Process Repair Requests by owner operator through Medallion’s Maintenance Provider (ARI)
- Take after hours accident and/or incident calls.
Please call 704-209-7449 for After Hours assistance. Team members will be on call. You can also email afterhoursoncall@medalliontrans.com.
If You Have More Questions, Please Feel Free to Contact Us
Every owner-operator’s business is unique, and we’re committed to finding solutions that fit your goals. If you have additional questions about partnering with Medallion Transport & Logistics, reach out to our team. We’ll walk you through the process, answer your questions, and help you determine if Medallion is the right fit for your operation.